logo

Could not compile stylesheet for simplistic. Using last compiled stylesheet.

No wired ethernet with current firmware

posted in Uncategorized
Sunday, February 19 2012, 07:19 PM
scubabuzz
scubabuzz
Offline
0
I updated m IGEPv2 board to the latest firmware using the instructions at: [url=http://labs.igep.es/index.php/Update_the_PRE-INSTALLED_software_image_to_a_current_release]http://labs.igep.es/index.php/Update_th ... nt_release[/url] I then booted the board with an Ethernet cable connected to my board and my router but I get no connection lights and when I try to enable the device using \\\"ifconfig eth0\\\" I receive the following response \\\"root@igep00x0:~# ifconfig eth0 ifconfig: eth0: error fetching interface information: Device not found\\\". Here is the boot sequence messages: ---------------------------------------------------------------- XLoader: Processor DM3730 - ES1.2 Scanning JFFS2 FS: . done. XLoader: IGEPv2 : kernel boot ... Uncompressing Linux... done, booting the kernel. [ 0.000000] Linux version 2.6.37 (eballetbo@jupiter) (gcc version 4.3.3 (GCC) ) #1 Thu Jan 19 16:03:13 CET 2012 [ 0.000000] CPU: ARMv7 Processor [413fc082] revision 2 (ARMv7), cr=10c53c7f [ 0.000000] CPU: VIPT nonaliasing data cache, VIPT aliasing instruction cache [ 0.000000] Machine: IGEP0020 board [ 0.000000] IGEP: IGEP0020 machine + IGEP0022 (buddy) [ 0.000000] Reserving 41943040 bytes SDRAM for VRAM [ 0.000000] Memory policy: ECC disabled, Data cache writeback [ 0.000000] OMAP3630 ES1.2 (l2cache iva sgx neon isp 192mhz_clk ) [ 0.000000] SRAM: Mapped pa 0x40200000 to va 0xfe400000 size: 0x10000 [ 0.000000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 98980 [ 0.000000] Kernel command line: console=ttyO2,115200n8 console=tty0 mem=430M omapfb.mode=dvi:1024x768MR-16@60 vram=40M omapfb.vram=0:12M,1:16M,2:12M root=/dev/mtdblock2 rootfstype=jffs2 buddy=igep0022 [ 0.000000] PID hash table entries: 2048 (order: 1, 8192 bytes) [ 0.000000] Dentry cache hash table entries: 65536 (order: 6, 262144 bytes) [ 0.000000] Inode-cache hash table entries: 32768 (order: 5, 131072 bytes) [ 0.000000] Memory: 390MB = 390MB total [ 0.000000] Memory: 388772k/388772k available, 51548k reserved, 0K highmem [ 0.000000] Virtual kernel memory layout: [ 0.000000] vector : 0xffff0000 - 0xffff1000 ( 4 kB) [ 0.000000] fixmap : 0xfff00000 - 0xfffe0000 ( 896 kB) [ 0.000000] DMA : 0xffc00000 - 0xffe00000 ( 2 MB) [ 0.000000] vmalloc : 0xdb000000 - 0xf8000000 ( 464 MB) [ 0.000000] lowmem : 0xc0000000 - 0xdae00000 ( 430 MB) [ 0.000000] modules : 0xbf000000 - 0xc0000000 ( 16 MB) [ 0.000000] .init : 0xc0008000 - 0xc0041000 ( 228 kB) [ 0.000000] .text : 0xc0041000 - 0xc05fb1bc (5865 kB) [ 0.000000] .data : 0xc05fc000 - 0xc06473e0 ( 301 kB) [ 0.000000] NR_IRQS:409 [ 0.000000] Clocking rate (Crystal/Core/MPU): 26.0/400/600 MHz [ 0.000000] Reprogramming SDRC clock to 400000000 Hz [ 0.000000] IRQ: Found an INTC at 0xfa200000 (revision 4.0) with 96 interrupts [ 0.000000] Total of 96 interrupts on 1 active controller [ 0.000000] GPMC revision 5.0 [ 0.000000] Trying to install interrupt handler for IRQ402 [ 0.000000] Trying to install interrupt handler for IRQ403 [ 0.000000] Trying to install interrupt handler for IRQ404 [ 0.000000] Trying to install interrupt handler for IRQ405 [ 0.000000] Trying to install interrupt handler for IRQ406 [ 0.000000] Trying to install interrupt handler for IRQ407 [ 0.000000] Trying to install interrupt handler for IRQ408 [ 0.000000] Trying to install type control for IRQ409 [ 0.000000] Trying to set irq flags for IRQ409 [ 0.000000] OMAP clockevent source: GPTIMER1 at 32768 Hz [ 0.000000] Console: colour dummy device 80x30 [ 0.000000] console [tty0] enabled [ 0.000000] Calibrating delay loop... 597.64 BogoMIPS (lpj=2334720) [ 0.000000] pid_max: default: 32768 minimum: 301 [ 0.000000] Security Framework initialized [ 0.000000] Mount-cache hash table entries: 512 [ 0.000000] CPU: Testing write buffer coherency: ok [ 0.000000] regulator: core version 0.5 [ 0.000000] regulator: dummy: [ 0.000000] NET: Registered protocol family 16 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] OMAP GPIO hardware version 2.5 [ 0.000000] omap_mux_init: Add partition: #1: core, flags: 0 [ 0.000000] IGEP: Hardware Rev. C [ 0.000000] IGEP: Could not obtain gpio MCP251X NRESET [ 0.000000] IGEP: initializing NAND memory device [ 0.000000] hw-breakpoint: debug architecture 0x4 unsupported. [ 0.000000] OMAP DMA hardware revision 5.0 [ 0.049896] bio: create slab at 0 [ 0.052093] regulator: VDD 3V3: 3300 mV normal [ 0.055145] SCSI subsystem initialized [ 0.062255] usbcore: registered new interface driver usbfs [ 0.063110] usbcore: registered new interface driver hub [ 0.063690] usbcore: registered new device driver usb [ 0.066101] omap_i2c omap_i2c.1: bus 1 rev4.0 at 2600 kHz [ 0.070587] twl4030: PIH (irq 7) chaining IRQs 368..375 [ 0.070678] twl4030: power (irq 373) chaining IRQs 376..383 [ 0.071655] twl4030: gpio (irq 368) chaining IRQs 384..401 [ 0.078796] regulator: VUSB1V5: 1500 mV normal standby [ 0.080078] regulator: VUSB1V8: 1800 mV normal standby [ 0.081298] regulator: VUSB3V1: 3100 mV normal standby [ 0.083496] twl4030_usb twl4030_usb: Initialized TWL4030 USB module [ 0.087677] regulator: VIO: 1800 <--> 1850 mV at 1800 mV normal standby [ 0.089050] regulator: VMMC1: 1850 <--> 3150 mV at 3000 mV normal standby [ 0.090301] regulator: VDAC: 1800 mV normal standby [ 0.091888] regulator: VPLL2: 1800 mV normal standby [ 0.092254] omap_i2c omap_i2c.3: bus 3 rev4.0 at 100 kHz [ 0.093475] omap_i2c omap_i2c.2: bus 2 rev4.0 at 400 kHz [ 0.097503] Advanced Linux Sound Architecture Driver Version 1.0.23. [ 0.099853] cfg80211: Calling CRDA to update world regulatory domain [ 0.101135] Switching to clocksource 32k_counter [ 0.142120] musb-hdrc: version 6.0, otg (peripheral+host), debug=0 [ 0.142333] musb-hdrc musb-hdrc.0: dma type: dma-inventra [ 0.142791] musb-hdrc musb-hdrc.0: USB OTG mode controller at fa0ab000 using DMA, IRQ 92 [ 0.143585] NET: Registered protocol family 2 [ 0.143859] IP route cache hash table entries: 4096 (order: 2, 16384 bytes) [ 0.144439] TCP established hash table entries: 16384 (order: 5, 131072 bytes) [ 0.144866] TCP bind hash table entries: 16384 (order: 4, 65536 bytes) [ 0.145080] TCP: Hash tables configured (established 16384 bind 16384) [ 0.145111] TCP reno registered [ 0.145141] UDP hash table entries: 256 (order: 0, 4096 bytes) [ 0.145202] UDP-Lite hash table entries: 256 (order: 0, 4096 bytes) [ 0.145507] NET: Registered protocol family 1 [ 0.145996] RPC: Registered udp transport module. [ 0.146026] RPC: Registered tcp transport module. [ 0.146057] RPC: Registered tcp NFSv4.1 backchannel transport module. [ 0.149719] omap-iommu omap-iommu.0: isp registered [ 0.152862] VFS: Disk quotas dquot_6.5.2 [ 0.153015] Dquot-cache hash table entries: 1024 (order 0, 4096 bytes) [ 0.154266] squashfs: version 4.0 (2009/01/31) Phillip Lougher [ 0.154998] JFFS2 version 2.2. (NAND) (SUMMARY) © 2001-2006 Red Hat, Inc. [ 0.156494] msgmni has been set to 759 [ 0.159057] io scheduler noop registered [ 0.159118] io scheduler deadline registered [ 0.159301] io scheduler cfq registered (default) [ 0.218750] OMAP DSS rev 2.0 [ 0.242095] OMAP RFBI rev 1.0 [ 0.242218] OMAP DISPC rev 3.0 [ 0.242279] OMAP VENC rev 2 [ 0.242706] omapdss supply vdds_sdi not found, using dummy regulator [ 0.242950] OMAP DSI rev 1.0 [ 0.572845] [drm] Initialized drm 1.1.0 20060810 [ 0.573059] omap_uart.0: ttyO0 at MMIO 0x4806a000 (irq = 72) is a OMAP UART0 [ 0.573760] omap_uart.1: ttyO1 at MMIO 0x4806c000 (irq = 73) is a OMAP UART1 [ 0.574493] omap_uart.2: ttyO2 at MMIO 0x49020000 (irq = 74) is a OMAP UART2 [ 1.253417] console [ttyO2] enabled [ 1.257873] omap_uart.3: ttyO3 at MMIO 0x49042000 (irq = 80) is a OMAP UART3 [ 1.285247] brd: module loaded [ 1.298400] loop: module loaded [ 1.301818] at24 2-0050: 128 byte 24c01 EEPROM (writable) [ 1.315704] mtdoops: mtd device (mtddev=name/number) must be supplied [ 1.322570] omap2-nand driver initializing [ 1.327301] NAND device: Manufacturer ID: 0x2c, Chip ID: 0xbc (Micron ) [ 1.334350] Creating 3 MTD partitions on \\\"omap2-nand.0\\\": [ 1.340026] 0x000000000000-0x000000080000 : \\\"X-Loader\\\" [ 1.348388] 0x000000080000-0x000000c80000 : \\\"Boot\\\" [ 1.361083] 0x000000c80000-0x000020000000 : \\\"File System\\\" [ 1.575897] OneNAND driver initializing [ 1.583282] smsc911x: Driver version 2008-10-21. [ 1.589233] usbcore: registered new interface driver asix [ 1.595397] usbcore: registered new interface driver cdc_ether [ 1.602020] usbcore: registered new interface driver net1080 [ 1.608398] usbcore: registered new interface driver cdc_subset [ 1.615112] usbcore: registered new interface driver zaurus [ 1.621459] ehci_hcd: USB 2.0 \\\'Enhanced\\\' Host Controller (EHCI) Driver [ 2.632537] ehci-omap ehci-omap.0: OMAP-EHCI Host Controller [ 2.638641] ehci-omap ehci-omap.0: new USB bus registered, assigned bus number 1 [ 2.646759] ehci-omap ehci-omap.0: irq 77, io mem 0x48064800 [ 2.663848] ehci-omap ehci-omap.0: USB 2.0 started, EHCI 1.00 [ 2.670013] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002 [ 2.677215] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 2.684875] usb usb1: Product: OMAP-EHCI Host Controller [ 2.690460] usb usb1: Manufacturer: Linux 2.6.37 ehci_hcd [ 2.696166] usb usb1: SerialNumber: ehci-omap.0 [ 2.702270] hub 1-0:1.0: USB hub found [ 2.706359] hub 1-0:1.0: 3 ports detected [ 2.742401] Initializing USB Mass Storage driver... [ 2.748046] usbcore: registered new interface driver usb-storage [ 2.754425] USB Mass Storage support registered. [ 2.759826] usbcore: registered new interface driver libusual [ 2.766387] usbcore: registered new interface driver usbtest [ 2.772460] g_ether gadget: using random self ethernet address [ 2.778656] g_ether gadget: using random host ethernet address [ 2.785705] usb0: MAC 1a:cc:7c:56:fe:40 [ 2.789855] usb0: HOST MAC 9a:3f:d7:db:75:3a [ 2.794433] g_ether gadget: Ethernet Gadget, version: Memorial Day 2008 [ 2.801452] g_ether gadget: g_ether ready [ 2.805755] musb-hdrc musb-hdrc.0: MUSB HDRC host driver [ 2.811401] musb-hdrc musb-hdrc.0: new USB bus registered, assigned bus number 2 [ 2.819366] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002 [ 2.826568] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 2.834197] usb usb2: Product: MUSB HDRC host driver [ 2.839447] usb usb2: Manufacturer: Linux 2.6.37 musb-hcd [ 2.845123] usb usb2: SerialNumber: musb-hdrc.0 [ 2.851379] hub 2-0:1.0: USB hub found [ 2.855377] hub 2-0:1.0: 1 port detected [ 2.861602] mice: PS/2 mouse device common for all mice [ 2.868865] input: TWL4030 Keypad as /devices/platform/omap/omap_i2c.1/i2c-1/1-004a/twl4030_keypad/input/input0 [ 2.884216] input: twl4030_pwrbutton as /devices/platform/omap/omap_i2c.1/i2c-1/1-0049/twl4030_pwrbutton/input/input1 [ 2.897186] twl_rtc twl_rtc: rtc core: registered twl_rtc as rtc0 [ 2.904266] twl_rtc twl_rtc: Power up reset detected. [ 2.910369] twl_rtc twl_rtc: Enabling TWL-RTC. [ 2.916687] i2c /dev entries driver [ 2.923156] Linux media interface: v0.10 [ 2.927703] Linux video capture interface: v2.00 [ 2.933441] usbcore: registered new interface driver uvcvideo [ 2.939575] USB Video Class driver (v1.0.0) [ 2.947570] mmci-omap-hs.0 supply vmmc_aux not found, using dummy regulator [ 2.956848] mmci-omap-hs.1 supply vmmc_aux not found, using dummy regulator [ 2.970062] omap_sham_mod_init: loading omap-sham driver [ 2.975677] omap_sham_mod_init: Unsupported cpu [ 2.980499] omap_aes_mod_init: loading omap-aes driver [ 2.985961] omap_aes_mod_init: Unsupported cpu [ 2.992523] usbcore: registered new interface driver usbhid [ 2.998413] usbhid: USB HID core driver [ 3.007415] IGEP SoC init [ 3.111053] asoc: twl4030-hifi <-> omap-mcbsp-dai.1 mapping ok [ 3.124053] ALSA device list: [ 3.127288] #0: igep [ 3.130004] TCP cubic registered [ 3.133453] Initializing XFRM netlink socket [ 3.138000] NET: Registered protocol family 17 [ 3.142761] NET: Registered protocol family 15 [ 3.147491] lib80211: common routines for IEEE802.11 drivers [ 3.153503] Registering the dns_resolver key type [ 3.158538] VFP support v0.3: implementor 41 architecture 3 part 30 variant c rev 3 [ 3.167602] ThumbEE CPU extension supported. [ 3.175750] Power Management for TI OMAP3. [ 3.180908] smartreflex smartreflex.0: omap_sr_probe: SmartReflex driver initialized [ 3.189331] smartreflex smartreflex.1: omap_sr_probe: SmartReflex driver initialized [ 3.198150] mmc1: new SDIO card at address 0001 [ 3.203338] SmartReflex Class3 initialized [ 3.207672] clock: disabling unused clocks to save power [ 3.214263] platform iva.0: omap_voltage_scale: Already at the requestedrate 800000000 [ 3.222625] platform mpu.0: omap_voltage_scale: Already at the requestedrate 1000000000 [ 3.234008] fbcvt: 1024x768@60: CVT Name - .786M3-R [ 3.458129] Console: switching to colour frame buffer device 128x48 [ 3.478424] twl_rtc twl_rtc: setting system clock to 2000-01-01 00:00:00 UTC (946684800) [ 3.487152] omap_vout omap_vout: probed for an unknown device [ 5.754577] JFFS2 notice: (1) jffs2_build_xattr_subsystem: complete building xattr subsystem, 0 of xdatum (0 unchecked, 0 orphan) and 0 of xref (0 dead, 0 orphan) found. [ 5.772888] VFS: Mounted root (jffs2 filesystem) on device 31:2. [ 5.779388] Freeing init memory: 228K [ 7.126525] udevd (671): /proc/671/oom_adj is deprecated, please use /proc/671/oom_score_adj instead. [ 7.136749] udev: starting version 141 [ 8.590148] spi1.1 supply vcc not found, using dummy regulator [ 8.960021] usbcore: registered new interface driver usbserial [ 8.966156] usbserial: USB Serial Driver core [ 9.702941] ads7846 spi1.1: touchscreen, irq 315 [ 9.711029] input: ADS7846 Touchscreen as /devices/platform/omap2_mcspi.1/spi1.1/input/input2 [ 10.673645] USB Serial support registered for GSM modem (1-port) [ 10.680145] usbcore: registered new interface driver option [ 10.685974] option: v0.7.2:USB Driver for GSM modems [ 10.901580] CAN device driver interface [ 11.610412] Bluetooth: Core ver 2.15 [ 11.614257] NET: Registered protocol family 31 [ 11.618927] Bluetooth: HCI device and connection manager initialized [ 11.625579] Bluetooth: HCI socket layer initialized [ 12.189178] Bluetooth: L2CAP ver 2.15 [ 12.192993] Bluetooth: L2CAP socket layer initialized [ 12.222747] Bluetooth: HIDP (Human Interface Emulation) ver 1.2 [ 12.275817] libertas_sdio: Libertas SDIO driver [ 12.280548] libertas_sdio: Copyright Pierre Ossman [ 12.541931] Bluetooth: RFCOMM TTY layer initialized [ 12.547119] Bluetooth: RFCOMM socket layer initialized [ 12.552490] Bluetooth: RFCOMM ver 1.11 [ 12.736694] mcp251x spi1.0: MCP251x didn\\\'t enter in conf mode after reset [ 12.755432] mcp251x spi1.0: Probe failed [ 12.759613] mcp251x spi1.0: probe failed [ 14.467437] libertas: 14:7d:c5:01:36:71, fw 9.70.3p36, cap 0x00000303 [ 14.474212] libertas: unidentified region code; using the default (USA) [ 14.503234] cfg80211: Calling CRDA for country: US [ 14.530700] libertas: wlan0: Marvell WLAN 802.11 adapter OpenedHand Linux (Poky) 3.3.1-10 igep00x0 ttyO2 igep00x0 login: ---------------------------------------------------------------- Any help is appreciated in getting the network device working. Thanks, Joe
Responses (15)
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Sunday, February 19 2012, 07:23 PM - #permalink
    0
    To add to this ifconfig returns: root@igep00x0:~# ifconfig lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:19 errors:0 dropped:0 overruns:0 frame:0 TX packets:19 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1736 (1.6 KiB) TX bytes:1736 (1.6 KiB) usb0 Link encap:Ethernet HWaddr 1A:CC:7C:56:FE:40 inet addr:192.168.7.2 Bcast:192.168.7.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 14:7D:C5:01:36:71 inet addr:192.168.6.1 Bcast:192.168.6.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:19 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:3471 (3.3 KiB) root@igep00x0:~#
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Tuesday, February 21 2012, 12:56 PM - #permalink
    0
    Any ideas or suggestions?
    The reply is currently minimized Show
  • Accepted Answer

    hedwin
    hedwin
    Offline
    Tuesday, February 21 2012, 09:45 PM - #permalink
    0
    what x-loader version do you use?
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Wednesday, February 22 2012, 12:35 AM - #permalink
    0
    I am running out of board flash so whatever version came with the board. I cannot see the version number at boot time as the info is corrupted in my picoterm window during boot. I did the cable modification to stop this but the x-loader info is always corrupted.
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, February 23 2012, 03:43 PM - #permalink
    0
    Is your ethernet cable plugged ?
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Thursday, February 23 2012, 11:39 PM - #permalink
    0
    As I stated in my first post I have an Ethernet cable connected to my router but I am not seeing any connection or activity LEDs active. I have tested both the router port and the Ethernet cable using my laptop and both are working fine. I would expect the firmware on the board to enable the Ethernet port by default so I am trying to figure out if this is a software issue or a bad Ethernet port on the board. The board is new and this is the first time I am trying to connect via wired Ethernet to the board. I have been using the serial port up to now. Any help is appreciated, Joe
    The reply is currently minimized Show
  • Accepted Answer

    Friday, February 24 2012, 09:38 AM - #permalink
    0
    Some boards were sent with a bug in firmware related to the ethernet (the ethernet it\\\'s not detected in some conditions). This bug should be solved in version 3.3.1-10. It would be a little strange it was a hardware problem, the ethernet part is hardly tested in manufacturing testing phase. First of all, create a SD-card with latest firmware an boot from the SD-card, ensure that you\\\'re booting from the SD-card and ensure your the version that is booting is 3.3.1-10. Then try to configure the ethernet and do a dmesg. [code] # dmesg | grep eth [ 1.593933] eth0: attached PHY driver [SMSC LAN8700] (mii_bus:phy_addr=0:01, irq=-1) [ 1.603393] net eth0: MAC Address: be:05:57:43:c7:f8 [ 1.615570] usbcore: registered new interface driver cdc_ether [ 2.795867] g_ether gadget: using random self ethernet address [ 2.802093] g_ether gadget: using random host ethernet address [ 2.817871] g_ether gadget: Ethernet Gadget, version: Memorial Day 2008 [ 2.824920] g_ether gadget: g_ether ready [ 14.632659] net eth0: SMSC911x/921x identified at 0xdb080000, IRQ: 336 [/code] If nothing related to the eth appears, try one more thing, edit /etc/network/interfaces and add \\\'auto eth0\\\', save the file and try again. If none of this works, contact with ISEE sales department and prepare for a RMA.
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Saturday, February 25 2012, 02:01 PM - #permalink
    0
    OK, So I tried the suggestion of booting from the 3.3.1-10 release on the SD card and I still get no eth0 device or lights on the port connector. I also added the auto eth0 to the interfaces file and still nothing. I am going to contact the sales department for an RMA number though I am not real pleased about it since this means I\\\'ll have to send it back overseas. I guess that is the breaks sometimes. Thanks for your help so far.
    The reply is currently minimized Show
  • Accepted Answer

    hedwin
    hedwin
    Offline
    Saturday, February 25 2012, 06:24 PM - #permalink
    0
    Whats the x-loader version you are using?
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Saturday, February 25 2012, 06:47 PM - #permalink
    0
    I am using the x-loader that comes with the board. I also tried the 3.3.1-10 load on an SD card and had no luck. After all that I started to look a the board itself for problems. I noticed the YB00 part was slightly crooked when I unpacked the board and upon closer inspection it appears that one of the leads is not soldered to the board. This is the oscillator for the Ethernet chip so I have contacted the sales department to see what can be done to repair the board. This makes sense why I am getting no response from the Ethernet device.
    The reply is currently minimized Show
  • Accepted Answer

    Monday, February 27 2012, 01:39 PM - #permalink
    0
    The YB00 component is part of the ethernet, so probably this is the problem, so looks that an RMA is the option to follow.
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Thursday, March 01 2012, 12:53 PM - #permalink
    0
    eballetbo, Not sure how to send this private but I contacted via email the sales department last Saturday about getting an RMA to have the board repaired but I have not heard a thing yet. I sent a second email yesterday but still nothing. Is the sales department the correct place to contact or should I contact someone else. Any help is appreciated, Joe
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, March 01 2012, 06:23 PM - #permalink
    0
    I guess that shouldn\\\'t solve your problem but can you try with latest firmware 3.3.1-11, was just released today. We\\\'ve discovered some issues with firmware 3.3.1-10. If continues without working I\\\'ll \\\"ping\\\" the sales department that has an email in the inbox.
    The reply is currently minimized Show
  • Accepted Answer

    scubabuzz
    scubabuzz
    Offline
    Thursday, March 01 2012, 08:25 PM - #permalink
    0
    I don\\\'t think the new firmware will help solder the YB00 oscillator back on the board so could you please help me get in touch with the sales department so that I can get an RMA number? Thanks, Joe
    The reply is currently minimized Show
  • Accepted Answer

    mcaro
    mcaro
    Offline
    Friday, March 02 2012, 10:24 AM - #permalink
    0
    Dear Joe I checked your request and it has a RMA approved, you should receive the notification from sales dpt this morning. Accept our apologizes for response you so late ... Let me explain the right procedure (I hope it helps you and other people): If you get any technical problem you should contact with support dpt and get the RMA approval. If you use other way the result will come the same but with one difference you will expend time in wait the response. Regards Manel
    The reply is currently minimized Show
Your Reply

SUPPORT


This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
IGEP Community Wiki
IGEP Community Forum
IGEP Community Online Chat